Community Policies
Parties
Parties of any kind are a direct violation of your lease. Parties will not be tolerated and are subject to immediate eviction proceedings.
Condition of Residence
To ensure that you and your neighbors have a pleasant living experience with us, your residence must be clean at all times. This especially pertains to food and garbage which attract roaches, ants, and rats. If you do not keep your residence in a sanitary manner, you will be responsible for cleaning costs, extermination costs, and possibly legal action.
Reporting Maintenance
Not reporting maintenance can lead to much more damage, which is why it is imperative that you always report any maintenance that is needed. When you fail to report maintenance, you then assume responsibility for the damages.
Trash
Trash cans are picked up weekly when applicable, however if you have excess garbage you can call 614-645-3111 to ask for another pickup. If you need to have large items (furniture, beds, microwave, etc) you can schedule a bulk pickup through the same number. If you schedule a bulk pickup you may only put the items at the curb the night before the pickup. You are not allowed to place loose garbage bags next to full garbage cans. If you leave garbage bags next to your garbage can, the garbage will attract rodents and animals. This can result in animals living inside the home, and garbage being littered throughout your yard and the rest of the neighborhood. You are also not allowed to throw cigarette butts into the yard or landscaping.
Noise
There is to be no excessive noise of any kind allowed in between hallways, in apartments, houses and/or your surrounding property. At no time should audio/video equipment be played at excessive volumes. If you have a neighbor who is being excessively loud, please introduce yourself and kindly let them know that their noise level is too loud. Many times people are not aware of how loud their TV’s or stereos are. If this doesn’t work, please call the local police at 614-645-4545. Please do not call us for noise disputes; we are not the police and cannot help you in this situation.
Thermostat
As it gets colder you'll need to remember to keep your thermostat set around 68 degrees. Keeping it much higher will result in very expensive gas bills. Keeping it off is not an option as the heat is needed to ensure that the water lines do not freeze! From fall until Spring. you must make sure that the thermostat is in the "Heat" position with "Auto" (not fan) selected. From there you can set the desired temperature using the temperature dial. If you leave your home for more than 24 hours please make sure that your furnace is on. Lowering the thermostat to around 60 degrees is acceptable, but under no circumstances should you turn off your furnace. Needless to say, busted pipes due to a resident shutting off the furnace is a billable occurrence that will be very expensive.
Lockouts
Lock outs are not considered maintenance; you should call a locksmith at your own cost. Any acts of vandalism from residents as a result of a lockout will be subject to a fine as per your lease. You should leave a copy of your key with someone else that you trust or hide one discretely somewhere outside of your home in the event that you lock yourself out or lose your key.
Porch and Roof
Living room furniture is not permitted to be kept on porches per Columbus city ordinance; many fires have started because of furniture on porches. The city will fine you $75.00 for having couches on your front porch or balcony. There is never to be anyone on the roof at anytime. You are not allowed to chain up bikes on any part of the exterior of the home.
Outdoor Cooking
The use of charcoal and gas grills are strictly prohibited, this is for your safety and the safety of our home. It is a violation of our insurance policy for you to have this item.
Lawn Maintenance
Please make sure your outside yard is clear of paper, bottles, cigarettes, and other debris. We understand that the residents are not always responsible for the debris in their yard, but it is still your responsibility to clean up this debris. If there is debris in your yard it may hinder our ability to keep your lawn mowed. Any excessive debris that we clean up from your property will be billed to you at your expense.
Parties of any kind are a direct violation of your lease. Parties will not be tolerated and are subject to immediate eviction proceedings.
Condition of Residence
To ensure that you and your neighbors have a pleasant living experience with us, your residence must be clean at all times. This especially pertains to food and garbage which attract roaches, ants, and rats. If you do not keep your residence in a sanitary manner, you will be responsible for cleaning costs, extermination costs, and possibly legal action.
Reporting Maintenance
Not reporting maintenance can lead to much more damage, which is why it is imperative that you always report any maintenance that is needed. When you fail to report maintenance, you then assume responsibility for the damages.
Trash
Trash cans are picked up weekly when applicable, however if you have excess garbage you can call 614-645-3111 to ask for another pickup. If you need to have large items (furniture, beds, microwave, etc) you can schedule a bulk pickup through the same number. If you schedule a bulk pickup you may only put the items at the curb the night before the pickup. You are not allowed to place loose garbage bags next to full garbage cans. If you leave garbage bags next to your garbage can, the garbage will attract rodents and animals. This can result in animals living inside the home, and garbage being littered throughout your yard and the rest of the neighborhood. You are also not allowed to throw cigarette butts into the yard or landscaping.
Noise
There is to be no excessive noise of any kind allowed in between hallways, in apartments, houses and/or your surrounding property. At no time should audio/video equipment be played at excessive volumes. If you have a neighbor who is being excessively loud, please introduce yourself and kindly let them know that their noise level is too loud. Many times people are not aware of how loud their TV’s or stereos are. If this doesn’t work, please call the local police at 614-645-4545. Please do not call us for noise disputes; we are not the police and cannot help you in this situation.
Thermostat
As it gets colder you'll need to remember to keep your thermostat set around 68 degrees. Keeping it much higher will result in very expensive gas bills. Keeping it off is not an option as the heat is needed to ensure that the water lines do not freeze! From fall until Spring. you must make sure that the thermostat is in the "Heat" position with "Auto" (not fan) selected. From there you can set the desired temperature using the temperature dial. If you leave your home for more than 24 hours please make sure that your furnace is on. Lowering the thermostat to around 60 degrees is acceptable, but under no circumstances should you turn off your furnace. Needless to say, busted pipes due to a resident shutting off the furnace is a billable occurrence that will be very expensive.
Lockouts
Lock outs are not considered maintenance; you should call a locksmith at your own cost. Any acts of vandalism from residents as a result of a lockout will be subject to a fine as per your lease. You should leave a copy of your key with someone else that you trust or hide one discretely somewhere outside of your home in the event that you lock yourself out or lose your key.
Porch and Roof
Living room furniture is not permitted to be kept on porches per Columbus city ordinance; many fires have started because of furniture on porches. The city will fine you $75.00 for having couches on your front porch or balcony. There is never to be anyone on the roof at anytime. You are not allowed to chain up bikes on any part of the exterior of the home.
Outdoor Cooking
The use of charcoal and gas grills are strictly prohibited, this is for your safety and the safety of our home. It is a violation of our insurance policy for you to have this item.
Lawn Maintenance
Please make sure your outside yard is clear of paper, bottles, cigarettes, and other debris. We understand that the residents are not always responsible for the debris in their yard, but it is still your responsibility to clean up this debris. If there is debris in your yard it may hinder our ability to keep your lawn mowed. Any excessive debris that we clean up from your property will be billed to you at your expense.